Emergency Information Guide for Older Australians
EMERGENCY INFORMATION ORGANISATION
Taking Charge: Your Life, Your Decisions
This guide helps you gather and organise important information so the people you trust can help you when it matters most. It's about staying in control and making things easier for everyone.
When you prepare now, you:
Remove worry and guesswork for yourself and your family
Make sure people know exactly what you want
Keep your independence and peace of mind
This guide is for:
Older Australians who want to stay independent
Family members, attorneys, or trusted friends helping with planning
Anyone wanting to spare their loved ones from unnecessary stress
Why Organise Emergency Information?
When information is clear and ready:
Family, carers, and medical staff can help you quickly and confidently
Everyone avoids confusion and delays during stressful times
Your health, legal, financial and personal wishes are respected
You maintain control, dignity and safety
Who Needs This Information?
Share your emergency information with:
Your main emergency contacts (family, close friends, carers)
Your doctor and other healthcare providers
Your lawyer and financial adviser
Emergency services (when relevant)
Trusted neighbours or community members
How to Share Your Information Effectively
Make It Easy to Find
Keep printed copies somewhere safe but accessible
Save digital versions securely (password-protected files or trusted cloud storage)
Use bright folders or coloured tabs for urgent sections (like emergency contacts)
Have the Conversation
Talk when everyone feels relaxed and has time
Choose a quiet, private space
Revisit the conversation regularly as things change
Cover the Essentials
Who to contact first and what they should know
Medical information: allergies, conditions, current medications
Where to find legal and financial documents
Location of keys, valuables, and important items
Plans for pets and household needs
Keep It Simple
Use family text groups or email threads
Create printed emergency cards or wall charts for your home
Save emergency contacts in your mobile phone with clear labels
Practical Steps to Get Organised
Update your emergency contacts with current phone numbers and addresses
Keep a medical summary listing all medications, doses, allergies and conditions
Locate key legal documents: Will, Power of Attorney, Advance Care Directive (note where they're kept)
Prepare a hospital go-bag with documents, toiletries, medications, and comfort items
Arrange pet care and tell your contacts about the plan
Review everything once a year or whenever something significant changes
Helpful Australian Resources
Australian Red Cross RediPlan: Free emergency planning guides and templates
rediplan-lite-interactive.pdfMy Aged Care: Information on aged care services and emergency support
Access Australian-Government subsidised aged care servicesHealthdirect: 24/7 health advice and emergency information
Trusted Health AdviceTriple Zero (000): Australia's emergency number for police, fire, and ambulance
Triple Zero Website
Disclaimer: This guide contains general information only and is not a substitute for professional advice. Always seek professional advice for your specific situation.